COOKIE POLICY

1. Purpose

Mysa Moon Moda Tasarım Tekstil Ürünleri Sanayi ve Dış Ticaret Limited Şirketi (“Mysa Moon”) uses cookies (“Cookies”) on www.mysamoon.com to provide our visitors with a safer, faster and more personalised browsing experience.

This Cookie Policy has been prepared to explain the types of cookies used on our website, the purposes for which they are used, their retention periods and how users can manage their cookie preferences.

2. What Are Cookies?

Cookies are small text files placed on your device through your web browser by the websites you visit.

Cookies enable the website to function securely, remember user preferences, analyse website performance and improve the overall user experience.

3. What Types of Cookies Do We Use?

a) Strictly Necessary Cookies

These cookies are essential for the secure and proper functioning of our website.

They are used to support:

• session management;

• shopping cart functionality;

• payment processing;

• security verification;

• fraud prevention; and

• the operation of the website’s essential features.

These cookies cannot be disabled.

b) Analytics and Performance Cookies

These cookies allow us to collect anonymous and statistical information regarding the use of our website.

They help us analyse:

• the number of visitors;

• pages visited;

• time spent on the website;

• user behaviour; and

• website performance,

in order to improve the quality of our services and user experience.

c) Functional Cookies

These cookies remember your preferences, including:

• language preferences;

• country preferences; and

• user settings,

allowing us to provide a more personalised browsing experience.

d) Advertising and Marketing Cookies

These cookies are used to provide advertisements and content that are more relevant to your interests, measure the effectiveness of advertising campaigns and support remarketing activities.

Where required under applicable legislation, advertising and marketing cookies are used only with your consent.

4. Third-Party Services

Mysa Moon uses the following third-party service providers on its website:

Shopify

Used to provide the website infrastructure, process orders and payments, perform security checks and ensure the proper functioning of the website.

Google Analytics

Used to analyse anonymous website usage statistics, improve user experience and measure website performance.

Meta Pixel

Used to measure the effectiveness of advertising campaigns, deliver interest-based advertisements and support remarketing activities.

Cookies used by these third-party service providers are subject to their own privacy and data processing policies.

5. Cookie Retention Periods

The cookies used on our website may include:

• Session Cookies, which remain active only during your browsing session; and

• Persistent Cookies, which remain stored on your device for a specified period.

The retention period of each cookie may vary depending on its purpose.

6. Managing Your Cookie Preferences

You can manage your cookie preferences through the cookie preference panel presented when you first visit our website.

You may also configure your browser settings to delete, reject or restrict cookies.

Please note that disabling strictly necessary cookies may prevent certain parts of the website from functioning properly.

7. Protection of Personal Data

Personal data collected through cookies is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the applicable legislation.

For further information regarding the processing of your personal data, please refer to our Personal Data Protection Notice (KVKK Disclosure Notice) and Privacy Policy.

8. Changes to This Policy

Mysa Moon reserves the right to amend or update this Cookie Policy in line with changes in applicable legislation or technologies used on the website.

The updated version shall become effective as of the date it is published on the website.

9. Contact

If you have any questions or requests regarding this Cookie Policy, you may contact us using the following details:

MYSA MOON MODA TASARIM TEKSTİL ÜRÜNLERİ SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ

E-mail: customercare@mysamoon.com

Telephone: +90 535 474 81 40

Address: Halaskargazi Mah. Valikonağı Cad. No:65 Floor:2 Unit:3 Nuri Bey Business Center, Nişantaşı, Şişli, Istanbul, Türkiye

MERSİS No: 0627135279500001